Cultural Competence in Leadership: Understanding its Importance in Today’s Diverse Workplace
Leaders who lack cultural competence risk creating a toxic work environment. When leaders fail to understand or appreciate the cultural differences of their team members, they can inadvertently create a hostile or unwelcoming work environment. On the other hand, leaders who are culturally competent can create a more inclusive and productive work environment. This can lead to increased innovation, better decision-making, and higher levels of employee engagement and satisfaction.
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